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Impartial Reevoo Reviews

We partnered with Reevoo, the independent review company,
to get unedited, uncensored feedback from our clients.

98%

98

Would Recommend SaleCycle

8.4

84

Average Review Score

Powered By:
Reevoo

Panasonic

I really enjoy working with the entire SaleCycle team!

Masha Livorich at Panasonic, Newark, USA

Virgin Atlantic

I’ve been very impressed by the service and support we’ve received from our SaleCycle team from the beginning, as well as the fantastic commercial performance of our campaign.A high level of dedicated account support and expertise across all areas – integration, campaign planning, design and strategic development.

Darren Drew at Virgin Atlantic, London, UK

Clarins

Very easy implementation and good value for money. SaleCycle is uplifting our sales in a simple and efficient manner.

Julien Chiavassa at Clarins, Singapore

Topshop

Really good service, lots of help through set-up process. Good account team who picked up queries quickly and always provided an answer / solution. Weekly reporting which was clear and well presented by team.Team also came with recommendations and are always looking to optimise the programme. It’s a great way to target basket abandoners and SaleCycle’s dashboard gives you a live view of how it’s working.

Rachel Mallinson at Topshop, London, UK

Harvey Nichols

Really great experience with SaleCycle. Quick turnaround, helpful account managers who are always on call to answer any questions, great reporting dashboard and customer reports!

Francesca Saffari at Harvey Nichols, London, UK

Urban Outfitters

The SaleCycle team have been great to work with and I have been really pleased with the performance of the campaigns.

Phoebe Speck at Urban Outfitters, London, UK

Kimpton Hotels

No comments left.

Martin Kuepker at Kimpton Hotels, Virginia, USA

Jumeirah

Quick to setup, good reporting suite, effective managed service for email campaigns that focus on recovering abandoned carts and bookings.

Luke Underwood at Jumeirah, Dubai, UAE

Appliances Online

I really like the company. From the platform to the people I deal with, it’s a good experience. As a marketer in an extremely busy work place, having SaleCycle takes huge load of my day to day work.I know that its running in the background, generating revenue and making me look good!

Lee Dellow at Appliances Online, Sydney, Australia

Superdry

Excellent service, adds great value to our business.

Ian Mckenna at Superdry, Cheltenham, UK

Malaysia Airlines

Attentive team who made us feel comfortable that everything is in good hands. Additionally, results have been delivered as promised.

Melisa Irwan at Malaysia Airlines, Selangor, Malaysia

IKEA

Very happy with the simplicity of implementation despite the issue we had with requiring our existing email marketing provider to handle the deployment of the emails. This activity is one of our strongest performing digital channels in terms of ROI.Looking forward to planning in more testing and looking at further optimisation of the creative to get it to its full potential.Always receive a very friendly service from all my contacts at SaleCycle and any change requests are handled quickly.

Jason Black at IKEA, Peterborough, UK

Oakley

No comments left.

Ryan Porte at Oakley, California, USA

Tchibo

We are very satisfied with the SaleCycle service. Our Campaign Manager is always very quick and helpful when we have any questions or requests.We are pleased to be working with SaleCycle and definitely would recommend them.

Anasztazia Horak at Tchibo, Hamburg, Germany

TireBuyer

Saam, our account manager at SaleCycle, is awesome!

Trevor at TireBuyer, Washington, USA

Value Basket

Interesting and relevant remarketing campaigns. Service is good and we can improve the campaigns by many ways.

Victor at Value Basket, Hong Kong

Konga

Great service and platform. Always looking to improve our overall performance, with which, we have achieved considerable recovered sales/revenue numbers.

Sebastian Loaiza at Konga, Lagos, Nigeria

Sony

No comments left.

Priscille Arnaud at Sony, Brussels, Belgium

Sony

A very good performing campaign overall. Good for showing instant revenue. The reporting side does need a bit of work as there can be a discrepancy between client sales reporting and SaleCycle revenue reporting. There needs to be a bit more integration with client tracking to prevent over-reporting.

Stu Owens at Hewlett Packard, Singapore

Response
Thanks for your feedback Stu. We’ve been working to build closer integrations with partner and client reporting platforms to iron out any discrepancies. Do let us know if you have any more issues in the future!
Michael Barber, Head of Product at SaleCycle

Harvey Nichols

Keen account team, quick responses to queries and actions. I’d highly recommend SaleCycle to anyone.

Richard Jones at Dixons, Hemel Hempstead, UK

Cardpool

Working with SaleCycle has been awesome. They have truly delivered on every campaign we have launched from whiteboard to execution and optimization.

Brett Potts at Cardpool, San Francisco, USA

Games Workshop

I get a quick turnaround on changes, good recommendations based on data and experience and a high level of respect for our brand.

Jamie Forster at Games Workshop, Nottingham, UK

Steiner

Account manager is responsive.

Ann Schneider at Steiner Sports, Chicago, USA

Ralph Lauren

No comments left.

Alexie Cottam at Ralph Lauren, London, UK

HypeBeast

It’s been quite consistent on a weekly basis in terms of bringing people back to our site. Would be even happier if we got better reports and proposals on how to improve the abandoned cart emails.

Tim Ching at HypeBeast, Hong Kong, China

Response
Thanks for your feedback Tim. Your account manager will be in touch this week to discuss optimizing your campaign further and to set up some new reportswhich better fit your needs. Thanks again for choosing SaleCycle!
Michael Suess, Client Services Manager at SaleCycle

Fatface

These guys are great, really proactive and just make it easy for us.

Gavin Ford at Fatface, Havant, UK

Kipling

They are very responsive and open to testing new things and provide strong guidance regarding program optimizations.

Chris Coppola at Kipling, New Jersey, USA

Jimmy Choo

No comments left.

Margot Azoulay at Jimmy Choo, London, UK

Mango

No comments left.

Silvia Menendez at Mango, Barcelona, Spain

Ralph Lauren USA

Billing is a mess. We have asked for the invoices to have the US address and we consistently receive them with the European address. We have had several issues getting straight answers.

Kati McKinney at Ralph Lauren, New York, USA

Response
I’m sorry to hear about your experience with us Kati. I understand this billing address issue has now been rectified, but I can only apologize for the delay. It’s not something we’ve been asked for before, so took us a little longer than I’d have liked. I hope things will run to your satisfaction in the future.
Trevor Nicholson, Finance Director, SaleCycle

Fatface

No comments left.

Katy Rowley at Matches Fashion, London, UK

Reiss

Great account manager experience, good suggestions, enthusiasm and knowledge. Great service so far.

Ellen Trundle at Reiss, London, UK

Scotch and Soda

Easy to set up, experienced consultants and good results.

Teun Beemsterboer at Scotch & Soda, Amsterdam, Netherlands

LEGOLAND

Very prompt, professional and delivers incremental business results.

Audrey Padgett at LEGOLAND, Florida, USA

Thomas Cook

The people who have worked on our account have been great – Very patient, perservering, and helpful. The one area I think SaleCycle could improve is offering greater flexibility in tailoring the solution and functionality to fit our exact requirements.

Paresh Patel at Thomas Cook, Peterborough, UK

Response
Thank you for your feedback Paresh – We’re constantly striving to provide the most bespoke solution possible for each of our clients and I’m confident you’ll be happy with the latest product update which gives you even greater flexiblity to customize your campaign preferences.
Michael Barber, Head of Product at SaleCycle

Air Arabia

SaleCycle provide great email remarketing services with minimum inputs from client side. They have a great account management team that are always providing opimization ideas.

Junaid Hasan at Air Arabia, Sharjah, UAE

Air New Zealand

Great product. Setting up was all on their side. Easy to test.

Matthew Burke at Air New Zealand, London, UK

Apex Hotels

Very solid product. Would be useful to have more self-service options in configuration.

Steven Howe at Apex Hotels, Edinburgh, UK

Response
Thank you for your feedback Steven – Improving the UI and self-service experience is right at the top of my list in terms of core priorities – Watch this space, I can promise you won’t be disappointed.
Michael Barber, Head of Product at SaleCycle

Barcelo

Quick implementation with efficient support team.

Carolina Bestard at Barcelo, Mallorca, Spain

DFDS

Launched a successful series of cart abandon remarketing emails and sale retrieval on-site remarketing messages.

Angela Fixter at DFDS, Kent, UK

The Dungeons

SaleCycle have a fantastic ability to adapt and take on any region or market globally and at such short notice too. Brilliantly flexible and always keen to share new ideas and developments.

Cheska Bennett at Dungeons, Poole, UK

Ebookers

Good tech & account management. Could do with a little more resource to roll out new templates/tests, but generally very good.

Ed Goldswain at Ebookers, London, UK

Garuda

Great product and customer service. Would recommend.

Rahul Nambiar at Garuda, Jakarta, Indonesia

Homair

No comments left.

Pamela Mahiddini at Homair, Marseille, France

Madame Tussauds

No comments left.

Brittany Rich at Madame Tussauds, New York, USA

Mantra Hotels

The turnaround on email creative and support has been very good. I had a few issues for my site specifically around email tagging, but the overall experience has been pretty good.

Andrew Maister at Mantra, Brisbane, Australia

Merlin Entertainments

No comments left.

Mariana Nikolakaki at Merlin Entertainments, London, UK

TAP Portugal

No comments left.

Inês Piçarra at TAP Portugal, Lisbon, Portugal

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