Behavioral Marketing Specialist, Nathan Rose, looks at six examples of how customer experience has been improved by brands using behavioral marketing.
“Customer Experience”. It’s the phrase on everyone’s lips and with the increased interaction customers now have with brands in this ever-evolving, digitally-connected world, it comes as no surprise.
Working in close quarters with some of the world’s leading e-commerce brands, I’ve seen some great examples of how they aim to delight their customers using behavioral marketing.
Here’s six of my favorites…
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