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What Tactics Can Retailers Use to Drive Customer Loyalty?

What Tactics Can Retailers Use to Drive Customer Loyalty?

In this post we’ll look at how retailers can use a variety of tactics to improve customer retention rates and encourage customers to keep coming back for more. 
Once you’ve converted visitors into customers, the next key challenge is to keep them happy and encourage them to come back and buy again and again.
For different sites and products, the importance of customer loyalty and challenges of driving repeat business will vary. For example, a product like a washing machine will be purchased less often, and retention is more of a challenge.

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