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Ecommerce Returns: 2020 Stats and Trends

We take a look at some key stats and trends around ecommerce returns.  Returns policies, and how returns are handled, are key concerns for online retailers. Returns can be a major headache for retailers. There’s the cost of processing returns, in terms of staff and resources, and there’s also the risk that items returned may not […]

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How Should Online Retailers Handle Returns?

In our latest SaleCycle Academy video, Head of Marketing Jack Ford looks at how ecommerce sites should deal with returns.  Video Transcription Early January is the peak time for returns of online purchases, as people look to offload or exchange unwanted Christmas gifts. Returns present a number of problems for retailers. There’s the obvious cost of […]

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