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Desktop On-site and Email Remarketing


Satisfaction Surveys

Give your loyal customers a voice.

Don’t wait for feedback to come to you, proactively reach out post-purchase to find out what’s really on your customer’s mind.





How It Works.

Find out what your customers think in a few easy steps:



After a purchase has been delivered an email or SMS survey is triggered.



The customer is invited to share their feedback on their purchase or the service.



We'll collate the feedback and send the insights across to you.

The Rocket Fuel.

Here's the stuff that makes our satisfaction surveys great.

Simple Answer Surveys

Get the right insights and maximise responses with short, easy to answer surveys.

Simple multi-option answers.

Dynamic questions based on items purchased.

Instant insight with one-click submit.

Timed to Perfection

Emails or SMS messages are triggered to send at a time after the products have arrived and been used.

Customized dispatch times per product.

Multiple send rules available.

Send only for particular items you want feedback on.

Gather Insights

See where you are performing well, or where your products could do that little bit better.

We'll collect and collate the data for you.

Benchmark products against one-another.

See how you compare to others in your industry.

Related Resources.

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[On-Demand Webinar]

Are You Using Email at Every Stage in Your Customer Journey?

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Francesca Saffari explains how the UK’s premier luxury retailer has worked with SaleCycle to improve customer experience.

Watch the Video

Frequently Asked Questions.

Got a question not covered here? Check out our FAQs page for more.
See our FAQs

01 How does the technology work?

It’s a combination of smart tech and data algorithms.
Our JavaScript works quietly in the background of your site, tracking visitor behavior and making real-time decisions based on thousands of pieces of delicious data.

02 How long does it take to get started?

Your dedicated Implementation Consultant will provide an approximate timescale once they have determined the solution we are going to implement for you. For example, how many products, regions and websites.

03 How much does it cost?

We’re pretty flexible! Let’s find something that works.
We have a number of different options to suit different types of businesses, from fixed price models to performance based – contact us here for a quote.

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Find out why 98% of SaleCycle clients would recommend us.