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Call Me

Extend in-store service online.

It’s frustrating when you can’t find what you’re looking for or need more information, but of course there’s not a salesperson in sight. The same thing happens online. If we can’t get the help or answers we need, we leave.
With our Call Me feature, you can extend in-store service, offline, by offering to call visitors who look like they’d like a helping hand.

Channel:

On-Site

How It Works.

Our Call Me feature can increase conversions and improve the customer experience. Here's how it works:

1

1.

We track visitors and know when they're about to abandon their purchase.

2

2.

A handy message appears, asking for their number if they'd like a call.

3

3.

Their phone number is sent through to you to follow up and call them.

Display Options.

Here are the different ways our call me notifications are positioned:

Notification Display

Notification
Subtle prompts that don’t
interrupt the visitor.

Banner Display

Banners
A header or footer banner is a
non-intrusive display option.

Overlay Display

Overlay
Grab attention with the classic
front and center overlay.

Panel Display

Side Panel
Display a full panel on one side
of the screen.

Corner Display

Corners
Display your message in any
corner of the page.

Takeover Display

Takeover
Make an impact with a full-
screen message.

6
% Increase in Conversion
8
% Reduction in Exit Rate
4
% Uplift in Sales

Related Resources.

Whether you're a reader, watcher or just prefer the visuals - we've got you covered.

How UX and CRO Can Work Together

A look at the similarities and differences between UX and CRO.

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Eight Ways Ecommerce Sites Can Personalize the Customer Journey

Keeping the online experience relevant for visitors.

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Customer Experience Mistakes Banks are Making Online

What to change to improve the customer experience.

Read Now

On-Site Remarketing Look Book

Feast your eyes on some the best on-site remarketing examples from around the globe.

Read Now

The Expert’s Guide to CRO

Boost conversions with expert tips and advice on conversion rate optimization.

Read Now

The Little Black Book

See how you can engage customers on-site in this Little Black Book of On-Site Remarketing.

Read Now

[On-Demand Webinar]

Are You Over Complicating Your Customer Journey?

Watch Now

[On-Demand Webinar]

How Can Ecommerce Brands Improve Mobile Conversion Rates?

Watch Now

[SaleCycle Academy]

What’s the Difference Between UI and UX?

Watch Now

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On-Site Conversion Messaging

See how our conversion features can help to persuade visitors who are about to leave that staying is better!

Watch the Video

Frequently Asked Questions.

Got a question not covered here? Check out our FAQs page for more.
See our FAQs

01 Will visitors see more than one message?

This is up to you. Your campaign can be set up with rules that only allow one message to be displayed within certain time periods or online sessions.

Or you could show different types of messages at different stages to help guide the visitor through their journey online.

02 Do these work on mobiles too?

They certainly do! SaleCycle treats each device type differently and designs accordingly. Depending on the device your visitors are on, we can show different messages too.

03 Will our visitors mind?

… It’s our favourite question to answer. Its all about influencing, not interrupting the customer journey. The relevancy and customer service approach to the messages that we recommend ensure the visitors respond really positively.

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Find out why 98% of SaleCycle clients would recommend us.