Give your loyal customers a voice.
Don’t wait for feedback to come to you, proactively reach out post-purchase to find out what’s really on your customer’s mind.
How It Works.
Find out what your customers think in a few easy steps:
After a purchase has been delivered an email or SMS survey is triggered.
The customer is invited to share their feedback on their purchase or the service.
We'll collate the feedback and send the insights across to you.
The Rocket Fuel.
Here's the stuff that makes our satisfaction surveys great.
- Simple Answer Surveys Maximise responses.
- Timed to Perfection Right on time.
- Insights See how you're doing.
Simple Answer Surveys
Get the right insights and maximise responses with short, easy to answer surveys.
Timed to Perfection
Emails or SMS messages are triggered to send at a time after the products have arrived and been used.
See where you are performing well, or where your products could do that little bit better.
Whether you're a reader, watcher or just prefer the visuals - we've got you covered.
01 How does the technology work?
It’s a combination of smart tech and data algorithms.
02 How long does it take to get started?
Your dedicated Implementation Consultant will provide an approximate timescale once they have determined the solution we are going to implement for you. For example, how many products, regions and websites.
03 How much does it cost?
We’re pretty flexible! Let’s find something that works.
We have a number of different options to suit different types of businesses, from fixed price models to performance based – contact us here for a quote.