Activation Suite · AI Studio

Customer Engagement

The right message, before they leave.

Most conversion opportunities expire in the session they were born in. Customer Engagement acts in that window: on-site messages triggered by real visitor behaviour as it unfolds, so every visitor gets exactly the nudge they need, at exactly the right moment, before they leave your site.
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yourstore.com/product Night Glow Invigorating refresh cream, make your skin glow all day. €49 Add to cart Before you go Here's 10% off to finish today Claim 10% Live behaviour Live Exit intent Trigger Basket value €120 Time on page 45s Scroll depth 80% Show 10% offer +27% more conversions

One module, every on-site format

Pop-ins, banners, overlays, notification centre, exit-intent triggers and more. Deploy the format that fits the moment, all from one place, all consistent with your brand.
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On-site formats One module Pop-in centred card Banner top or inline Overlay full attention Notification notice centre Exit-intent on leaving More formats and counting
Behaviour-triggered Live Hesitation on size guide → Show size help Intent 74 Basket about to abandon → Send reminder nudge Intent 88 Returning visitor → Resume their journey Intent 69 Powered by the Intelligence Centre

Messages that respond to behaviour, not schedules

Every message is triggered by real shopper behaviour and intent signals as they happen, fuelled by the data and scores built in the Intelligence Centre: hesitation on a size guide, a basket about to be abandoned, a returning visitor picking up where they left off.
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Messages that respond to behaviour, not schedules

Every message is triggered by real shopper behaviour and intent signals as they happen, fuelled by the data and scores built in the Intelligence Centre: hesitation on a size guide, a basket about to be abandoned, a returning visitor picking up where they left off.
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S SaleCycle Text message · SMS Expiring basket now Your basket expires soon — checkout before 6pm today Price drop 2m Price drop on the coat you viewed — now €89 Back in stock 5m Your size is back in stock — don't miss it this time 98% SMS open rate

The balance that protects your brand

The line between a helpful nudge and an interruption is where engagement wins or loses. Frequency, context and intent rules keep every message relevant and timely, so visitors experience assistance, never pressure.
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Message balance Helpful, never intrusive Just right Silent Relevant Intrusive Frequency caps Context rules Intent rules

Don't lose another visitor mid-journey.

Book a demo: we'll show you, on your own site, the moments where the right message would have kept a visitor moving.
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N THE DECISIVE MOMENT

How it works

DETECT
Behaviour and intent signals read in real time.
DECIDE
The right message, format and moment selected for this visitor.
DISPLAY
The nudge appears in-session, on brand, in context.
MEASURE
Impact tracked directly in your dashboard.
CONVERT THE SESSION YOU ALREADY HAVE

The Benefits

Immediate impact
The most visible module on your site, with directly measurable conversion uplift.
No dev dependency
Launch and iterate messages without an IT ticket.
Brand-safe
Rules keep frequency and tone under your control.
Fuelled by intelligence
Every trigger draws on the full visitor profile, not a guess.
+34% conversion uplift directly measurable Most visible module Baseline With SaleCycle +34%
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Queued Queued Queued In dev backlog With IT ticket Slow Wait: 3–6 weeks Publish Live in minutes Self-serve No ticket You ship it yourself VS
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Brand controls Your rules Frequency cap 3 messages / day On-brand tone enforced on every message Quiet hours 22:00 – 08:00
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Visitor profile Full profile Sofia Martin Paris · returning shopper Intent score 82 / 100 Lifetime value High Last seen 2 days ago Prefers Email Best-fit message selected — not a guess
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x
7
ROI

ROI for every €1 invested
(onsite + email, the full loop)

+
18.46
%

conversion uplift
on the cart page

+
28
%

recovered revenue from adding browse abandonment on top of cart

2.66
%

of total sales in
the first 90 days

See all case studies >

What our clients say

"By delivering the right message and the right product at exactly the right moment, we've significantly improved the shopping experience  and the results speak for themselves."

Emilie Baraibar

Digital Director, ARTHUR
"Partnering with SaleCycle has been a valuable step in our digital strategy. Their solutions, especially the abandoned cart and remarketing tools, have helped us better engage with and convert visitors who were previously anonymous. We’ve seen steady improvements in user recognition and sales."

Julia Canas


CRM & Customer Journey Manager, Breitling
"rom the beginning we knew we needed a solution to identify users who were not logged in or out of our database and impact them with a campaign to recover those abandoned baskets. SaleCycle presented us with a clear, simple solution with ongoing support to optimise results."

Rebeca Matías Gonzalez


Head of Digital Marketing & e-commerce, L'Occitane

The platform: What's next

Four modules. One activation engine.
Multichannel Remarketing
When they do leave, the journey continues: re-engage by email, SMS, WhatsApp and RCS.
Explore multichannel remarketing →
Customer Journey Personalisation
Engagement decides when to speak; personalisation decides what the whole page says.
Explore personalisation →

Commonly asked, quickly answered

We've answered the most common questions below. Still have one?
Book a demo and we'll walk you through it.
Do I need to run every channel?
No. Start with the channel that fits your audience and add from there. The value compounds as channels coordinate, but nothing forces the full set on day one.
How does consent work?
Every message is consent-based and first-party. We help you build reachable audiences the compliant way; nothing is bought, rented or resold.
Does it replace my email platform?
It works alongside your stack. Behaviour-triggered remarketing runs here; your newsletters and campaigns stay wherever they live today.
How fast can campaigns go live?
Weeks, not months. Once the tag is live and audiences are resolving, standard journeys like cart abandonment deploy in a few clicks.

Find out how much you can recover

Book a demo: we'll show you, on your own numbers, how much abandoned revenue you can bring back thanks to Multichannel remarketing.
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