Our Service Privacy Notice

Purpose of this Service Privacy Notice

SaleCycle (“us”, or “we”) are the “data processor” in respect of personal information processed as part of our services offered to our clients.

This notice applies to the processing of information that is entered on a Salecycle client’s website and to the storage and accessing of certain information stored on your device using cookies and similar technologies (hereafter referred to as “cookies”) as part of the service which SaleCycle provides to its clients. This notice sets out a description of the purposes of this storage and access to such information in order to provide transparency and information to both our clients and customers of our clients.

Please note that this Service Privacy Notice does not apply to any personal information which SaleCycle may collect and otherwise process for its own purposes either through the SaleCycle website or when individuals contact us (e.g. via our customer service team). Please see our Website Privacy Notice for details regarding how we handle any such information.

What information is stored and accessed

As you browse and progress through the checkout process on one of our client’s websites, we will use cookies and similar technologies to process certain information from your device regarding your use of the client’s website. Cookies, local storage and other similar technologies store a small amount of data in your browser or on the hard drive of your device.

Data that we store in cookies and similar technologies is associated with the following domain, s.salecycle.com.

The information we collect on our clients’ behalf via our clients’ websites as described above may include your name, salutation, email address and/or telephone number (for example when you fill in your details on the client’s website), a unique identifier associated with your device, IP address, as well as details of which of the client’s products or services you have shown an interest in purchasing (for example Basket ID / Order ID, Subtotal, Title, Currency, Discounts, Shipping, Items, Product ID, Client Product ID, URL, Single Item Price, Category, Tax etc.).

Purposes for which the information is stored and accessed

The purpose of processing the information referred to above is so that our clients can use our service in order to contact you from time to time (either by email or SMS) or personalise content displayed to you whilst you are on our client’s website, in each case in accordance with applicable privacy and data protection laws.

The communications referred to above may include, for example, emails relating to a product which you recently added to the online shopping basket on the relevant client’s website but did not complete the order. The information processed as described above may also be used in order to generate a report for the relevant client regarding their use of our service.

Please note that we do not use the above personal information for our own purposes, we only use it as instructed by our clients in order to provide our service to our clients. Our clients are the “controllers” in relation to any such personal information collected and used via our service and we are a “processor”. Please therefore see the privacy notice of our clients whose websites you have visited to find more information about how they will use your personal information.

We may use aggregated anonymous non-personal (statistical) information for reporting purposes to demonstrate the value of our services, to monitor and present the effectiveness of our services and to detect anomalies in the data we receive from our clients sites.

Withdrawing consent or opting-out

You can withdraw your consent for the storage and accessing of the information referred to above by activating the settings on your browser that allow you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of the client’s website.

You can also choose to opt-out from receiving the types of communications referred to above, by following the ‘unsubscribe’ link in the footer in each such communication.

Contact us

Full company name: SaleCycle Limited

Registered Company Number: 07148309

Registered Office Address: Alexander House, 1 Mandarin Road, Tyne And Wear, DH4 5RA

For more information, please contact [email protected]

This Service Privacy Notice was last updated on 26 February 2018