SaleCycle follows up with your visitors after basket or browse abandonment, by email, SMS, WhatsApp or RCS. Each message shows the products they viewed, at the right moment, including for visitors who never logged in. Maje achieved up to €7 ROI for every €1 invested.
The customer has almost decided, but hasn't ordered.
On average, 70% of online baskets are abandoned before checkout (Baymard Institute, average of 50 studies). The visitor checks delivery costs, reads the returns policy, gets interrupted, then leaves with their basket still full.
That basket is real purchase intent, and without a follow-up it's lost. Most of these visitors aren't logged in, so standard email tools can't reach them: they only write to contacts they already know.
Three recovery levers
Follow up at the right moment, on the right channel.
SaleCycle takes over the moment visitors leave your site, with messages built from their visit.
Identify anonymous visitors
To follow up, you need to know who to write to. SaleCycle identifies up to 70% of your anonymous visitors, in line with their consent, which widens who you can reach.
In practice
A returning visitor who never logged in leaves their basket, and can still receive a reminder.
Recover on four channels
Email, SMS, WhatsApp or RCS: coordinate your follow-ups according to the channels allowed and the consents collected. Each message shows the products viewed or left in the basket.
In practice
Visitors who agreed to SMS but not email get their reminder by SMS.
Beyond the abandoned basket
Browse abandonment, a viewed product back in stock, an unfinished booking: every incomplete purchase can trigger a personalised follow-up.
In practice
In travel, visitors who abandon a flight booking receive a reminder with their dates and destination.
Book a demo: see the ROI brands like yours are already getting from their follow-ups.
Hi, I'm Fabien Sanchez, CEO of SaleCycle. In 30 to 45 minutes, one of our experts will show you the results brands like yours are already getting from their follow-ups.
Commonly asked, quickly answered
Our eCommerce platform already sends basket reminders. What does SaleCycle add?
SaleCycle works on top of what your platform does, without replacing it. It also reaches visitors who never logged in, across several channels, with messages built from their browsing.
Which channels can you use?
Email, SMS, WhatsApp and RCS, according to the channels allowed and the consents your visitors have given.
Is it GDPR-compliant?
Yes. Every follow-up respects each visitor's consent and is built on your first-party data. SaleCycle is a European platform.
Who creates the messages?
Our experts work with you: scenario design, message creation and results tracking. Your team keeps final sign-off.
How long until the first follow-ups go live?
A few weeks, depending on your environment. Installation relies on a single master tag, with no dedicated development work.
Does the demo commit us to anything?
No. The demo is free and comes with no commitment.