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SaleCycle for Retail

Personalized remarketing that prompts a purchase.

We’ll help you create personalized online customer journeys that will engage your visitors and convert them into loyal customers.

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Features.

Increase Conversion Rates

Turn them from browsers into buyers.

Everybody’s online journey is different, and we must treat it that way.

We can deliver a visitor just the right message, exactly when they need it to help keep your customers engaged, and support them throughout the purchase process.

 


“This activity is one of our strongest performing digital channels in terms of ROI.”

Jason Black, IKEA

Recover Abandoned Sales

Remind them what they left behind.

People will abandon an online purchase for all sort of reasons.

We’ll identify the moment someone is about to leave, and helps convince them to stay. We’ll also remind those who’ve left about all of the awesome goodies they left behind, and bring them back to your site.

 


“Working with SaleCycle we send beautiful, elegantly branded emails to our customers when they abandon a basket, increasing our sales and improving the customer experience.”

Hayley Bashford, Cath Kidston

Drive Customer Loyalty

Tempt them back to spend a little more.

We help create personal connections throughout the lifecycle of the customer.

Based on purchase history, tempt customers back to re-order products that are about to run out, or up-sell and cross-sell complementary products.

 


“Working with SaleCycle has been awesome. They have truly delivered on every campaign we have launched from whiteboard to execution and optimization.”

Brett Potts, Cardpool

57
% email open rate
5.3
% conversion from email send
13
% increase in online sales

Related Resources.

Whether you prefer the art, the science, or a bit of both - we’ve got you covered.

The BT Story

BT increase online sales by over 13%.

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The Matalan Story

Matalan sees a 29% conversion from click.

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The Cath Kidston Story

Cath Kidston’s emails have an open rate of 57%

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The Retail Storybook

See the stories and results from how some of the world’s biggest retail brands are tackling online abandonment.

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The Retail Look Book

Flip through inspirational email and on-site remarketing designs from the world’s biggest and best loved retail brands.

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Behavioural Marketing Guide

Up your personalization game without having to up your resource with behavioural marketing best practice.

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[On-Demand Webinar]

Are Retailers Wasting their Time on Personalization?

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[Video Infographic]

Why People Abandon Their Shopping Cart

Watch Now

The BT Story

Anna Hughes at BT explains how they increased online sales.

Watch Now

Why Do People Abandon Shopping Carts?

[Infographic] Using customer survey data, we look into some of the reasons for cart abandonment in the retail sector.

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7 Awesome Examples of Remarketing in Retail

Nash Pervin, is here to showcase seven awesome examples of remarketing done right in retail!

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Email Habits of the Top 50 Online Retailers

Looking into the email habits of the top 50 online retailers to analyse the effectiveness of their marketing approach.

Read Now

The Harvey Nichols Story

Francesca Saffari explains how the UK’s premier luxury retailer has worked with SaleCycle to improve customer experience.

Watch the Video

Frequently Asked Questions.

Got a question not covered here? Drop us a note at hello@salecycle.com.

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01 How do you send the emails?

Your choice. We can send it for you, or integrate with your ESP.

We’ve got partnerships with all of the world’s leading Email Service Providers so if you want all your emails going through your ESP, then we can plug that in for you. If you’re happy for us to send the emails for you – then we can do that too… and don’t worry, there’s no extra cost!

02 How long should I wait after abandonment to email?

Your choice. We recommend sending within 1 hour, but it’s completely up to you.
At SaleCycle, we let you decide how long to wait after the abandonment before you send the emails – or just split-test different times and let your customers show you what works best!

03 Will our customers mind?

… It’s our favourite, and easiest question to answer. Our clients see an unsubscribe rate either lower, or equivalent to, their traditional email marketing sends.
The relevancy, and customer service approach we recommends, ensures that customers respond really positively.

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Find out why 98% of SaleCycle clients would recommend us.