Black Friday and Cyber Monday online retail stats from 2013 to 2019.
Our Black Friday stats include sales figures and growth over the past few years, search trends, and sales volumes and patterns around Black Friday and Cyber Monday.
Black Friday and Cyber Monday (US)
In the US, Black Friday online sales beat all previous records, reaching $7.4bn, up from $6.2bn on Black Friday 2018.
Cyber Monday 2019 was an ever bigger day for online shopping than Black Friday, with sales totalling $9.2bn, up 16.9% from $7.9bn in 2018.
Online shoppers spent an estimated $11 million per minute between 11 pm (E.T.) and midnight.
According to Adobe, Cyber Monday is expected to become the first day when consumers spend more than $3 billion on their smartphones.
Black Friday Online Sales (UK)
2019 Black Friday sales in Britain jumped 16.5% compared with the previous, according to data from Barclaycard, which processes nearly one in every three pounds spent in the UK.
Barclaycard said the volume of transactions on the Black Friday 2019 was up 7.2% year-on-year, while the volume of transactions on Cyber Monday rose by 6.9%.
Some retailers, including Boohoo and John Lewis enjoyed record sales periods, thanks to interest in their Black Friday promotions. These record sales periods also include an increased level of online traffic. When retailers understand their peak times for online shopping and best days for online sales they are able to hit record-high sales volume by creating far more effective marketing plans.
According to data from Love the Sales, more retailers than ever before promoted Black Friday deals. (6% more than 2018).
49% of all online goods went on sale, while the average discount on a Black Friday deal was 32% off (compared to 31% in 2018).
The UK’s online shoppers spent £1.49bn on Black Friday 2018.
Mobile Commerce and Black Friday
Black Friday has gradually become more of a mobile shopping event, and this year the majority of traffic to online retailers came from smartphones.
According to Adobe stats, 58% of traffic came from smartphones, up 7% on 2018 (see chart below).
However, people are still more likely to purchase on desktop, with just 36% of purchases being completed on mobile, compared to 59% on desktop. There is clearly still some work to be done by retailers to convert more mobile users and increase their mobile conversion rate.
Sales Patterns and Cart Abandonment on Black Friday
Sales events tend to drive down cart abandonment rates, as shoppers take advantage of deals before promotions end, or products are sold out.
On Black Friday 2018, we saw abandonment rates drop dramatically on the two biggest sales days, to 80.9% on Black Friday, and 82.8% on Cyber Monday.
This year, we saw the same pattern, with cart abandonment rates down to just 80% on Black Friday itself.
Data on sales volumes last November shows the effect that Black Friday has on ecommerce sales.
Sales are consistent throughout the month, before increasing in the few days before Black Friday.
(We’ve overlayed these charts with 2017 data. The data comes from clients in both the US and UK).
Sales volumes in 2018 were higher than 2017, but they peaked at similar times of day.
Sales volumes continued to be relatively high on the Saturday following Black Friday, as well as the Tuesday after Cyber Monday. This reflects the fact that retailers continued sales over a longer period.
Countdown Timers and Black Friday
Ecommere countdown timers can be very powerful in busy retail periods, and time-limited sales events like Black Friday.
To show this, we studied clients in the both before and during Black Friday 2018. These retailers were using countdown timers, some in cart recovery and cross-sell emails, others in on-site messages.
There are also other powerful conversion rate optimisation tools, such as using promo codes in emails during the Black Friday event and implementing a browse abandonment solution to capture data from the increased traffic, which will allow you to convert more browsers into sales. It’s also important to introduce the right microcopy around your website and in emails to convey the right messages to your audience.
Across the clients we studied, the results proved the value of using countdown timers:
- The average uplift in click-through rates from emails and messages was 30.49%.
- Click-through rates increased by an average of 231%.
- Conversion rates increased by 200%.
Amazon and Black Friday
Shoppers ordered more than 180 million items during the five days from Thanksgiving to Cyber Monday.
In the UK, Hitwise stats show that Amazon took a 26% share of visits to UK online retailers around Black Friday 2018.
As our own consumer survey data shows, people use a variety of devices while shopping, moving from one to another depending on factors like convenience and accessibility.
Black Friday Conversions by Channel
Stats from Shopify show the best performing channels in terms of conversion rates over Black Friday weekend 2018.
Search Volumes and Trends
The PI Datametrics report on Black Friday Retail strategy contains some useful stats on search trends from 2018.
These are the top searched electrical products from last year:
The top generic searches around Black Friday:
Over the last 12 years, search volumes for ‘Black Friday’ have steadily increased.
Typically, search volumes begin to build mid-September, peaking in November. According to Google, Back Friday searches have increased by 80% over the last two years.
Online Sales Growth 2018
Online sales growth, of the ‘Cyber 5’ days, according to Internet Retailer.
Major US Retailers’ Share of Black Friday / Cyber Monday Sales
Stats from Rakuten show the dominance of Amazon over Black Friday, with 24.2% of all online sales. The nearest rival was Best Buy on 7%.
Amazon attracted a slightly bigger percentage of sales on Cyber Monday, at 25.2%, while Target had a much better Cyber Monday, growing its share of sales to 4.6%.
Most Popular Product Categories
According to Hitwise stats, the Groceries & Alcohol and House & Garden vertical enjoyed the highest year on year growth on Black Friday week 2018 (12% and 8%, respectively).
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Graham Charlton is Editor in Chief at SaleCycle. He's been covering ecommerce and digital marketing for more than a decade, having previously written reports and articles for Econsultancy. ClickZ, Search Engine Watch and more.